FAQs
How can I contact Autodesk customer support?
You can ring their sales team on 1-855-664-8618 or contact them online via the contact page on the Autodesk website.
Do I need an Autodesk software subscription?
Yes, you can only access Autodesk’s collection of software with a valid subscription or Autodesk Flex tokens. Having a subscription does come with some added benefits however, you’ll get bonuses such as live support for any issues that you may have and product usage reporting. Once you’ve activated your subscription, you’ll be able to use your software offline for 30 days. After those 30 days, you’ll have to connect to the internet and reactivate your product.
What is Autodesk Flex?
Autodesk Flex allows users to access Autodesk's software on a pay-as-you-go basis. Flex users can buy tokens and then use them to gain access to their choice of available software for 24 hours at a time. The Flex scheme suits businesses and teams as you can assign as many users as you'd like to Flex and manage their access to the software.
Are there free trials for Autodesk software?
Yes, Autodesk offers potential customers and users the chance to try the software out before committing to a subscription. Free software trials are available for a range of software including 3DS Max, Inventor, AutoCAD, Maya, and BIM 360. After your trial finishes, you’ll be able to turn your trial account into a full subscription account. For all the information about trials and accounts, head over to the Autodesk website.
Are there Autodesk sales?
Yes, Autodesk regularly holds sales and promotions on its suite of software. Previous special offers have included bundles of software that was cheaper than an individual subscription for each software.
Can I get an Autodesk student discount?
Yes, you can. Autodesk goes one step further than a simple student discount, students and educators can apply for free subscriptions to selected Autodesk products. Head over to the education section of Autodesk’s website to learn more, create your account and confirm your student status. After you’ve verified your student status, you enjoy your free year’s subscription.
Are there ways to save on an Autodesk plan?
Yes, there is a whole range of ways to save on Autodesk plans. The easiest way to save is to upgrade your monthly subscription to a three-year subscription. Just by committing to a longer-term subscription, you can save yourself up to a massive $240 a year.
What is Autodesk's refund policy?
With Autodesk, the period of time that you're eligible for a refund is dependent on the plan that you've chosen. You can request a full refund for monthly subscriptions within the first 15 days of the initial purchase or renewal date. If you'd like a refund on maintenance, annual or 3-year subscriptions, then you have up to 30 days after the purchase or renewal date to initiate your return.
Hints and tips
Take advantage of the free trials: The Autodesk free trials are perfect for ensuring the software is really what you need. If at the end of the software you decide it’s not for you, you can walk away completely free of charge and not out of pocket.
Longer-term plans: As previously mentioned, if you can commit to a longer-term subscription you’ll be making an easy saving of up to $240 a year. So if you know that you’re going to be a longtime and consistent user of Autodesk, it will be well worth opting for longer plans.
Save with friend referrals: When you refer a friend, colleague, or family member to Autodesk you can earn up to $250 split between the two of you. You’ll get a cool $175 for every referral that you make and the person you refer will be able to enjoy $75. So what more could you need to start spreading the word?
Look out for promotions: The easiest way to find ways to save is to check out Autodesk’s promotions page. Here you’ll find all of the latest deals and promotions whether it’s bundles or cheaper long-term subscriptions.
Follow Autodesk on social media: Autodesk has a presence on Facebook, Twitter, Instagram, and Youtube. So be sure to follow them on your preferred platform for all of the latest product news and news on deals.
Sign up for the newsletter: One of the best ways to save with Autodesk is by signing up for their newsletter. Once you've signed up by entering your email credentials you'll receive the latest news and promotions straight to your inbox.
How to use Autodesk promo codes
1) First, you'll need to check out the available Autodesk promo codes and once you've found the one that offers the best saving click 'Get code'.
2) Copy the code and then you’ll need to head over to Autodesk’s site.
3) Choose the software you’d like to purchase, choose the subscription and payment plan for you, and then add it to your cart.
4) Once you’ve signed into or created your account you’ll need to enter the coupon code into the box labeled ‘Promotion Code’.
5) Then enter and apply the code, and the discount should reduce your overall cost!
